Citizens Advice
Shepway Citizens Advice
Shepway CAB is an independent local charity. We provide information and advice to everyone who needs it regardless of race, sex, disability, sexuality or nationality.
Disabilities
DISK
Address: 7 Town Walk, Folkestone, CT20 2AD.
Tel: 01303 226464
Offers a free & confidential information service to disabled people, carers & service providers.
Hours – 10.00am to 3.00pm Mon-Fri. Answer phone service outside office hours.
Job Centres
Folkestone Job Centre
Tel: 01303 712700
Kent County Council
Kent County Council
Kent County Council official website
Kent Police
Kent Police
"Your local Police Force!"
Mediation & Counselling
Folkestone Rainbow Centre
Address: 69 Sandgate Road, Folkestone, CT20 2AF
Phone: 01303 850733
A personal crisis can be more difficult to cope with than a physical illness. It can lead to depression, isolation and hopelessness. By offering well trained counsellors, the Rainbow Centre provides vital help and support at this important time in people's lives. Through listening, sharing and supportive understanding, burdens lighten, the pain can be faced and confidence gained for the future.
The Samaritans
Address: 9 Cambridge Gardens, Folkestone, Kent,
Phone: 01303 255000
Breakthrough
Address: Lower Ground Floor, 33 Bouverie Square, Folkestone, CT20 1BA
Tel: 01303 254660
For young people aged 10-16 years old and their parents & carers
Free mediation service where young people and their families are encouraged to find solutions to difficulties and conflicts.
Open – Mon-Thurs 9.00am to 4.30pm and Fridays 9.00am to 4.00pm
Shepway & Dover Mediation Service
3-5 Shorncliffe Road, Folkestone, CT20 2SH
Tel: 01303 227296
An impartial and confidential service available free to Shepway & Dover residents to help people involved in neighbourly disputes. Trained members will visit neighbours in conflict with the aim of helping them arrive at an acceptable agreement for everyone.
NHS & Primary Care Trust
Eastern & Coastal Kent Primary Care Trust
East Coast Kent Primary Care Trust official website
Parent Support
National Childbirth Trust
Phone: Karen, 01304 821394
The NCT offers information and support in pregnancy, childbirth and early parenthood enabling every parent to make informed choices. The Hythe and Folkestone branch offers postnatal support, a drop in centre and other social events for parents and their children. Breastfeeding counsellors are also available to help establish feeding.
St Augustine’s Centre
Address: 39-41 Dover Road, Folkestone, CT20 1JZ
Tel: 01303 220780
This centre offers a range of activities for parents and their children including: Drop ins, Lunch Club, Holiday play-schemes & various courses.
Pregnancy Support
National Childbirth Trust
Phone: Karen, 01304 821394
The NCT offers information and support in pregnancy, childbirth and early parenthood enabling every parent to make informed choices. The Hythe and Folkestone branch offers postnatal support, a drop in centre and other social events for parents and their children. Breastfeeding counsellors are also available to help establish feeding.
Options
Address: 1-3 Bouverie Road West, Folkestone, CT20 2RX
Tel: 01303 242777
Pregnancy Crisis Counselling. Offering pregnancy counselling, pregnancy testing and post abortion counselling. All services are free and confidential.
Rape Support
East Kent Rape Line
Address: PO Box 353, Canterbury, CT1 3GF
Email: eastkentrapeline@aol.com
Tel: 0800 458 2818
Telephone helpline & free face-to-face counselling for survivors of rape and/or childhood sex abuse. Also support for families, partners and friends. Open – Helpline open Mondays, Wednesday & Thursday 6.30pm to 9.30pm. Face to face counselling by appointment only
Shepway District Council
Shepway District Council
Civic Centre
Castle Hill Avenue
Folkestone, CT20 2QY
Tel: 01303 853555 (Customer Services Team) or 01303 853510
Social Services
KCC Social Services
Address: Queens House, Guildhall Street, Folkestone, CT20 1DU
Phone: 01303 253476
Open: Monday – Friday 9.00am to 5.00pm
Volunteers
Shepway Volunteer Centre
Community Centre, The United Reformed Church, Castle Hill Avenue, Folkestone CT20 2QL
Tel: 01303 253339
Concerned people with spare time, skills or talents who would like to volunteer to help.
Open: Mon-Thurs 10.00am to 3.00pm and Fridays 10.00am – 1.00pm











